Términos del servicio

Terms of Service of The French Box

Welcome to The French Box, your destination to discover French flavours and products delivered directly to your home! By accessing our website and placing an order, you agree to the following terms of service. We recommend that you read them carefully.

1. Acceptance of Terms
   By using this site, you agree to comply with these terms of service. If you do not agree with these terms, you should not use our site or place an order.

2. Ownership of the Site
   The content of The French Box (texts, images, logos, products, etc.) is the exclusive property of The French Box and is protected by intellectual property laws. Any unauthorized use of this content is strictly prohibited.

3. Account Creation
   To place an order, you can create an account on our site. You are responsible for maintaining the confidentiality of your account information, including your password. You agree to immediately inform us in case of any unauthorized use of your account.

4. Products and Availability
   We strive to keep our catalog up to date, but products may be subject to availability. If a product is out of stock after your order, we will inform you and offer a refund or an alternative.

5. Orders
   By placing an order on The French Box, you are making an offer to purchase the selected products. We reserve the right to refuse any order at our discretion, particularly in the case of payment issues or out-of-stock items.

6. Prices and Payment
   The prices of the products are indicated in euros (or other specified currencies) and may or may not include shipping fees. All payments are made through secure payment platforms available on our site. We accept major credit cards as well as other specific payment methods. Shipping fees will be calculated during checkout.

7. Shipping
   We ship orders to the address provided during purchase. Delivery times vary depending on the destination and the chosen shipping method. We are not responsible for delays caused by delivery services or customs issues.

8. Liability
   The French Box cannot be held liable for direct, indirect, or incidental damages related to the use of our products or the inability to use our site. We disclaim any responsibility for products that are misused or damaged after receipt.

9. Customs Duties and Taxes
   Orders shipped internationally may be subject to customs duties, import taxes, or other fees depending on local regulations. These fees are the responsibility of the customer and will be settled upon receipt of the order.

10. Returns and Refunds
    Our return and refund policy is detailed in a separate section of our site. Please refer to it for more information on returns, exchanges, and refunds.

11. Changes to Terms of Service
    The French Box reserves the right to modify these terms of service at any time. We recommend that you regularly review this page for any updates. Changes will take effect as soon as they are published on our site.

12. Governing Law
    These terms are governed by French law. In case of a dispute, you agree to submit your request to the competent courts in the jurisdiction of our headquarters, unless otherwise required by law.

13. Contact
    For any questions regarding our terms of service or for assistance, please feel free to contact us at the following email address: contact@thefrenchboxstore.com

We thank you for trusting The French Box and sharing with us your love for French products!