Shipping & Delivery

Shipping

We offer tracked shipping services via FedEx, DHL, UPS, Mondial Relay, and Colissimo.

Delivery Time

We typically ship within 48 business hours after receiving your order. Delivery takes between 5 to 15 business days for most addresses in America, Europe, and Australia, depending on the selected service. Additional delays may occur due to current conditions.

Shipping Fees by Country

We can ship to almost all countries, except for remote areas where shipping companies cannot deliver. You will be informed at checkout if your address is eligible for delivery.

The recipient is the importer of record and must comply with all laws and regulations of the destination country. Unless stated otherwise, orders may be subject to import taxes, customs duties, and fees imposed by the destination country. Any additional charges for customs clearance must be paid by the recipient; we have no control over these fees and cannot predict their amount.

If the recipient refuses to accept the order and it is returned to our marketplace, the shipping cost will be deducted from the refund, which will be processed once we receive the returned goods.

Affordable Shipping

We understand that delivery costs can sometimes be a barrier for our customers. That’s why we are continuously working to improve our shipping prices to make them as affordable as possible. Our goal is to ensure that you have a great shopping experience, with delivery options that suit your needs and budget.

Shipping Carriers & Services

At checkout, the shipping carrier will be automatically selected. Depending on your region, routes, export/import hubs, and sorting warehouses, we may be notified of additional delays or specific requirements. The carrier may be changed to avoid delays, and if applicable, a refund will be issued.

Shipping Delays

When placing an order from outside the U.S., you are responsible for ensuring that the product can be legally imported into your destination.

Estimated shipping times are not guaranteed and may not apply if we miss our estimated delivery date due to circumstances beyond our control, such as strikes, natural disasters, force majeure events, wars, or severe storms.

Additionally, delivery tracking information may not always be accurate. Please check the estimated shipping times for your address at checkout. Transit delays may occur due to holidays, weather events, seasonal congestion, customs inspections and clearance, remote locations, PO boxes, or other factors.

Shipping times are provided as a courtesy to our customers and may be shorter or longer than stated. If your order is time-sensitive, please contact us in advance.